Question 1

Is it really only for two people?

Accepted Answer

Yes, and that is what makes it different: it is the only adventure in the catalogue designed for exactly two people. It is not just that two fit — it is that the two roles are different and neither is a spare part. One climbs while the other smothers the flames, just like the real firefighter pairs in Paris. If there are three of you, we recommend another one of our adventures.

Question 2

How long is it and from what age?

Accepted Answer

Sixty minutes inside the cathedral, plus the time to put on the equipment and the briefing beforehand. The minimum age is 10, which is the age the headset manufacturer recommends. The difficulty is 6 out of 10: demanding, but suitable for people who have never played before.

Question 3

Do I need to have seen the film?

Accepted Answer

No. The adventure is based on “Notre-Dame on Fire” by Jean-Jacques Annaud and on the real night of 15 April 2019, but it can be understood completely without having seen anything beforehand. If you have seen it, you will recognise places.

Question 4

I get vertigo. Can I go up the tower?

Accepted Answer

Yes. There is one section at height — the one in the north tower — and you play it with a safety net: the virtual floor never disappears from under your feet and you can step back whenever you like. It is controlled vertigo, not a test of courage. If you would rather not go up, your teammate can do that section.

Question 5

Is it scary? Does it get hot?

Accepted Answer

It is not a horror adventure and there are no jump scares. There is fire, smoke and urgency, and that makes you tense — but the tension comes from having a task and little time, not from being frightened. The heat is visual: the temperature in the room is normal.

Question 6

It is a real, recent event. Is it respectful?

Accepted Answer

It is the question we care about most. The adventure is not about the cathedral burning: it is about saving it, which is what six hundred firefighters did that night. There are no victims or injured people to recreate — there were none — the disaster is not scored and nobody “wins” the fire. If the event affected you personally, tell us when you book.

Question 7

What do you actually do inside?

Accepted Answer

You make your way through embers with hoses at real pressure, secure the cathedral's treasure and climb to the bell tower before the eight bells fall. One of the puzzles is the safe holding the Crown of Thorns — and that really happened: that night there was neither a key nor a code, and it had to be forced open.

Question 8

Can you play with people you don't know?

Accepted Answer

No. We never put groups together: each booking plays on its own, and the room and the Game Master are just for your group for the whole session.

Question 9

How much does it cost?

Accepted Answer

Prices start from €24.50 per person for 1 hour and from €48.50 per person for 2 hours, and may vary depending on the day, the time and the size of the group. For groups and celebrations — birthdays, stag and hen parties, companies or friends — there are packs from €315 for up to 8 people.

Question 10

Do I need to have tried virtual reality before?

Accepted Answer

No. Most people who come had never tried virtual reality before. Your Game Master explains the controls when you arrive and stays with you throughout the session. More about this: Most people arrive without having tried it

Question 11

What is the cancellation policy?

Accepted Answer

Bookings can be changed or cancelled up to 48 hours before, and group bookings up to one week before. We refund what you paid by the same payment method. To change or cancel, write to us. More about this: Write to us to change or cancel

Question 12

Where are you and how do I get there?

Accepted Answer

We are at C/Viladomat 95, Barcelona (Eixample). The easiest way is to come by metro: Rocafort (L1), Urgell (L1), Sant Antoni (L2) or Poble Sec (L3), all about ten minutes' walk away. By bus, line V9 has a stop right opposite Virtua, and there are more lines along Gran Via and Sepúlveda. See on Google Maps More about this: See the map and address

Question 13

What languages is it available in?

Accepted Answer

The team speaks Spanish, Catalan and English. Most of the games are available in Spanish and English and, as the experiences are very visual and intuitive, language is rarely a barrier. More about this: Everything you'll be wondering about

Question 14

Is there parking nearby?

Accepted Answer

We don't have our own car park, but there are two public ones a couple of minutes' walk away: BSM Urgell and SABA Eixample. With a large group, the metro works out better. More about this: See the map and address

Question 15

Can I play if I wear prescription glasses?

Accepted Answer

Yes. The Meta Quest 3 headsets have enough room to be used with the vast majority of prescription glasses without discomfort. If yours are very large, contact lenses are more comfortable. More about this: Everything you'll be wondering about

Question 16

Are there any medical restrictions?

Accepted Answer

We don't recommend the experience to people with photosensitive epilepsy, who are pregnant or who have serious heart problems. If in doubt, write to us before booking and we will go through it with you. For accessibility needs, write to us beforehand and we will see how to adapt the experience. More about this: When we don't recommend it

Question 17

Can virtual reality cause motion sickness?

Accepted Answer

It happens to some people. The catalogue is chosen so that it doesn't: titles that move the camera for you, which are the ones that cause the most discomfort, are avoided. If you notice anything, the session can be stopped at any time. More about this: What happens to the body

Question 18

What technology do you use?

Accepted Answer

We use Meta Quest 3 headsets: they are wireless, with no cables and no computer, and they track your movements, so you move freely in your 3×3 m box. We provide the headphones ourselves to improve immersion. More about this: What virtual reality is

Question 19

Is VR safe for children?

Accepted Answer

Meta recommends these headsets from age 10, and that's our limit. Each hour of booking is 60 minutes of play, and the Game Master is with the group for the whole session: if you notice anything, the session can be stopped at any time. Some adventures require a higher age, and their page says so. More on this: From age 10, with no upper limit

Question 20

How is VR different from a normal video game?

Accepted Answer

With a video game, you look at a screen and use a controller. In VR, you're inside the game: you turn your head and see the world around you, you really walk, and you use your hands to interact with objects. Your brain processes the virtual environment as if it were real — which is why the adrenaline, the laughs and the immersion are incomparable. It's the difference between watching a film and starring in one. More on this: It's not a video game: you're inside it

Notre-Dame on Fire · virtual reality escape room in Barcelona · The light that did not burn

A screen gave a code that nobody could read.

There are exactly two of you.

Above your heads, the inferno.

Below, intact, the rose window.

One climbs. The other smothers the flames. Nobody is a spare part.

Seven hundred and fifty tonnes pass through the stone sky.

There is no timer. The fire is the clock.

While above it burns, below someone counts relics.

The Crown's safe could not be opened. No key, no code, no signal.

Twenty go up to the tower.

You will climb where they climbed, with a safety net.

Everything fell. The light did not.

The mission at a glance

The rescue is waiting for you. There are two of you.